Dan Ramalho

My name is Daniel. I have over 15 years of international experience in global IT services’ management. Currently I am working in one of the best consumer goods multinationals in the world (Unilever) where I am responsible for part of the IT platform operations that support our global supply chain business.

I graduated in computer data programming from the University of São Paulo Estate (Brazil) and I have an MBA from the University of Leicester (England). I am dual nationality Brazilian/British and I have some distinguished ITIL manager and project management accreditations.

During my career, I have always worked closely with multiple stakeholders, from customers, managers, directors and VPs to external IT vendors and suppliers from different countries.

I am also a published book author on IT service and I have a YouTube channel with some free educational videos in English, Portuguese and Spanish. I am follower of digital platforms,cloud, open source, disruptive technologies and entrepreneurship.

Book by Dan RamalhoIn 2002, I founded the first charitable ITIL group and the international body of ITIL in UK selected me to review their official ITIL books, today known as the ITIL v3.

My Competencies: ITIL Expert, Project Management, Service Introduction, Operation, Service Strategy, Service Improvement.

Linkedin: https://uk.linkedin.com/in/dsramalho (please, introduce yourself)

Thank you, Dan